For small businesses, maintaining communications is key, especially during the expansion process. Having a business phone system is the best way to do so. Not only does it increase your company’s credibility, but it also allows for brand recognition by keeping your clients’ information private. It makes it easier for customers to find and contact you, keeping it always professional. As you build your business, choosing a phone system can be overwhelming, so doing your research is vital. These are some of the types of small business phone systems.
Traditional Landlines
Before the internet, traditional landlines were the way to go. But today, they have many limitations as technology has advanced.
Due to the need for literal cords, traditional landlines are not the right fit for businesses that have remote workers or are looking to expand. However, as they don’t rely on the internet, they are more dependable since there are fewer breakdowns and call cuts. Landline phones were costly in the past, but now, they are much more accessible and affordable, making it possible for small businesses to splurge on them.
Regardless, digitalization is the way to go. So, when it comes to small businesses, the only time a landline system is an option is if you do not have enough resources to make a switch.
Cloud Systems
The cloud-based phone system has increasingly become the ideal option for businesses, big or small. Cloud VoIP phones incorporate many features into an app on various devices. The significant difference is the need for a device, which you probably already have. On top of this, the cloud network ensures your privacy. You can consider a VoIP phone system if your phone is the primary work tool. It is affordable, easily accessible, and can be modified to suit your business needs.
PBX Systems
PBX is a type of accessory that increases functionality with added features. There are two types of networks: PBX onsite and online.
- Onsite PBX
For bigger businesses, these are great options as they are hosted at a location. They also allow for features such as phone queuing and redirecting, which is something traditional landlines don’t have. However, an onsite PBX system needs constant maintenance, so make sure you are ready to do that.
- Online PBX
Online PBX systems rely on a third party to manage the system. This means that the maintenance is all done by them, making it simple and reliable.
Communication Is Key
For small business owners, your phone system is one of the most important tools of your company. You will probably use it daily, and your team needs to ensure that communication is top-notch. This way, it will give you much competitive advantage in the industry. After all, every business needs good client communication. This means being easily accessible to everyone, which is something small businesses should do well. The best and most reliable way to obtain your phone system is through a VoIP provider. So get yours today and boost your business!
